One Step 
Ahead

Protection Starts With Prevention

TRUSTED BY

8 of the 10
Top U.S. Retailers
The Top 2
Pharmacy Chains
Luxury Fashion
Leaders Worldwide
8 of the 10
Top U.S. Retailers
The Top 2
Pharmacy and Convenience Chains
Luxury Fashion
leaders worldwide
Enterprise
Clients Secured
150
+
99.5
%
Retention
Rate

What we do

Protecting People, Product, and Profit.
01
Multi-Site Portfolios and Rapid Rollouts

Scalable coverage, rapidly deployed across locations.

02
High-Transaction, High-Shrink Environments

Protection where speed, volume and risk converge.

03
All-Inclusive, In-Store Coverage

Integrated, in-store support across on-site, mobile patrol and investigative teams.

04
Peak Seasons, Events and Store Openings

Flexible coverage for high-traffic periods.

05
Regions with Elevated Risk Patterns

Targeted support with risk-aligned teams.

Who we are

A Leader in Loss Prevention

Since 1994, Metro One has grown from a local, guard-based security firm into a nationally recognized leader in retail safety and loss prevention.

Ready Before Risk Arrives

With a national footprint across retail and logistics, we deliver scalable systems and specialized staff that show up one step ahead of loss.

Testimonials

"At first I was skeptical, knowing the promises made at the onset of any relationship, but your team has knocked it out of the ballpark!  I have seen 20-40 times more communication and activity from your company than any other. You’re hands down the best out there!"
Security Team Lead, Top 3 Global Home Improvement Retailer
“Our officer is always on time and in uniform, knows his post orders well, and greets every customer. He conducts tours in high theft areas, works well with the store, and is truly an incredible officer.”
District Manager, Top 3 U.S. Pharmacy Retailer
“Your team is always on top of things. I don’t think I have ever received this much attention from any of the other security vendor we’ve used in the past.”
Regional Security Director, Top 3 Global Home Improvement Retailer
“I wish I knew of your group earlier as I have struggled with a number of other providers.  Your company has provided us the platform for success and continues to refine it with your scorecarding and other analytics. You guys get “it”!
Regional Security Manager, Top 3 Global Retailer

How we lead

WE ARE TRANSPARENT

Clear pricing and honest conversations eliminate surprises.

WE ARE RELIABLE

Proven in every shift, store and aisle—for over 30 years.

WE ARE UNIFIED

One team following  one standard, connected and in sync.

WE ARE SPECIALIZED

Retail experts with client-specific training—from hire to post.

WE ARE TRUSTWORTHY

We earn it daily through action, accountability and consistency.

Why Metro One

Built to protect. Trained to lead.

Notoriously selective hiring.

Only a small percentage applicants make the cut, with each officer trained for region, store, and risk— from dock to display.

Trained by Us. Built for Retail.

Client-specific training prepares officers for region, store type, and risk—from dock to display. Selective hiring keeps standards high.

Powered
by AURIX™

Our proprietary automation platform. For real-time connection, standardized operations, and measurable performance.
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