Metro One Security

What we do

Protecting People, Product, and Profit.

Retail Officers

Client-trained armed and unarmed officers provide consistent presence and protection at retail locations

Mobile Response

On-demand patrol units for real-time visible deterrence and support.

Crime Investigation

Specialized investigators address organized retail crime with intelligence-led strategies

Nationwide Coverage

Coast-to-coast protection through vetted local affiliates.

Client-Specific Training

Site-specific training and post orders tailored to brand, teams, and customers.

Who we are

A Leader in Loss Prevention

Since 1994, Metro One has grown from a local guard-based security firm into a trusted leader and one of the largest names in loss prevention. We’ve achieved this by delivering proactive systems that protect people, product, and profit—before loss occurs.

Ready Before Risk Arrives

Recognized nationally—in the boardroom and on the floor—Metro One leads by showing up first, acting fast, and setting the pace for a new standard in loss prevention services.

Testimonials

"At first I was skeptical, knowing the promises made at the onset of any relationship, but your team has knocked it out of the ballpark! I have seen 20-40 times more communication and activity from your company than any other. You’re hands down the best out there!"

Security Team Lead, Top 3 Global Home Improvement Retailer

“Our officer is always on time and in uniform, knows his post orders well, and greets every customer. He conducts tours in high theft areas, works well with the store, and is truly an incredible officer.”

District Manager, Top 3 U.S. Pharmacy Retailer

“Your team is always on top of things. I don’t think I have ever received this much attention from any of the other security vendor we’ve used in the past.”

Regional Security Director, Top 3 Global Home Improvement Retailer

“I wish I knew of your group earlier as I have struggled with a number of other providers. Your company has provided us the platform for success and continues to refine it with your scorecarding and other analytics. You guys get “it”!

Regional Security Manager, Top 3 Global Retailer

How we lead

WE ARE TRANSPARENT

Clear pricing and honest conversations eliminate surprises.

WE ARE RELIABLE

Proven in every shift, store, and aisle—for over 30 years.

WE ARE UNIFIED

One team following one standard, in sync from dock to display.

WE ARE SPECIALIZED

Retail experts with client-specific training, from factory to freight to floor.

WE ARE TRUSTWORTHY

More than a claim, it’s earned through action, accountability, and consistency.

Why Metro One

Built to protect. Trained to lead.

Notoriously selective hiring.

Only a small percentage applicants make the cut, with each officer trained for region, store, and risk— from dock to display.

Trained by Us. Built for Retail.

Client-specific training prepares officers for region, store type, and risk—from dock to display. Selective hiring keeps standards high.

Powered
by AURIX™

Our proprietary automation platform. For real-time connection, standardized operations, and measurable performance.

One Step  Ahead

TRUSTED BY

What we do

Who we are

A Leader in Loss Prevention

Ready Before Risk Arrives

Testimonials

How we lead

WE ARE TRANSPARENT

WE ARE RELIABLE

WE ARE UNIFIED

WE ARE SPECIALIZED

WE ARE TRUSTWORTHY

Why Metro One

Notoriously selective hiring.

Trained by Us. Built for Retail.

Powered
by AURIX™

One Step Ahead

TRUSTED BY

What we do

Who we are

A Leader in Loss Prevention

Ready Before Risk Arrives

Testimonials

How we lead

WE ARE TRANSPARENT

WE ARE RELIABLE

WE ARE UNIFIED

WE ARE SPECIALIZED

WE ARE TRUSTWORTHY

Why Metro One

Notoriously selective hiring.

Trained by Us. Built for Retail.

Poweredby AURIX™

One Step  Ahead

Powered
by AURIX™